{"id":2703,"date":"2021-11-17T19:07:10","date_gmt":"2021-11-18T03:07:10","guid":{"rendered":"http:\/\/lido.local\/?page_id=2703"},"modified":"2022-10-19T15:50:05","modified_gmt":"2022-10-19T22:50:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/lido.io\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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LIDO\u2019s Approach to Information Privacy and Security<\/strong><\/p>\n<\/div>\n\n

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Effective June 1, 2021<\/p>\n<\/div>\n\n

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To provide services through LynKTM<\/sup>, LIDO accesses, uses, and discloses personally identifiable information (PII) and health information, which may be protected health information (PHI). LIDO takes seriously the responsibility to respect the privacy and protect the security of the information entrusted to us in our systems. LIDO has implemented a risk-based approach detailed in policies, standard operating procedures, and training that support LIDO\u2019s ongoing compliance with applicable laws and regulations.  We want you to understand how we access, use, and disclose PII and health information. <\/p>\n<\/div>\n\n

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Information Accessed and Used by LIDO<\/strong><\/p>\n<\/div>\n\n

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LIDO generally accesses and uses PII and health information, which may constitute PHI per the Health Information Portability and Accountability Act (HIPAA), as necessary or useful for us to conduct our business, so long as such access or use is permitted by law.  Specifically, LIDO\u2019s services implicate the following types of information. <\/p>\n<\/div>\n\n\n

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Research Participant Clinical Trial Data <\/em><\/strong><\/p>\n<\/div>\n\n

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Integral to the service, LIDO accesses and uses PII and health information originating from participants in clinical trials. LIDO accesses, uses, and discloses this clinical trial data, which may include PHI, as stipulated by contract with the clinical trial site or the research sponsor that determines the purpose and means of the data processing by LIDO.  This is the only PHI that LIDO may access, use, or disclose to provide our services.<\/p>\n<\/div>\n\n

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System User Data<\/em><\/strong><\/p>\n<\/div>\n\n

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Integral to the service, LIDO accesses and uses PII from clinical trial site staff, research sponsor staff, home health agency staff, staff from contract research organizations, and other consultants engaged by clinical trial sites and research sponsors.  This information, collected during account registration, includes name, phone number, email address, and gender.  <\/p>\n<\/div>\n\n

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LIDO also tracks user activity within the system to document training and ensure data security.  This information is logged to administer our system, to constantly improve the quality of the service, and to help diagnose technical problems.<\/p>\n<\/div>\n\n

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Customer Billing Information<\/em><\/strong><\/p>\n<\/div>\n\n

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LIDO accesses and uses PII to set up services for performance of the contract with our customers. LIDO collects financial information for payment of services. If there is trouble processing a payment, LIDO will use this information to contact you accordingly. <\/p>\n<\/div>\n\n

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Business Development Information<\/em><\/strong><\/p>\n<\/div>\n\n

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To carry out business development and marketing functions, LIDO may access and use PII such as names and contact information, including email address and phone number, in the ordinary course of business.  <\/p>\n<\/div>\n\n

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Website Visitor Information<\/em><\/strong><\/p>\n<\/div>\n\n

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LIDO collects PII such as name and contact information, including email address and phone number, from visitors to the LIDO website who ask for further information regarding LIDO\u2019s services.  LIDO uses this contact information to deliver the requested information to these visitors.  <\/p>\n<\/div>\n\n

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Prospective Employee Information<\/em><\/strong><\/p>\n<\/div>\n\n

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LIDO accesses and uses employment related PII (including background checks) from applicants to LIDO positions. LIDO uses this information for the sole purpose of carrying out vital human resource functions.<\/p>\n<\/div><\/div><\/div>\n\n\n

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Information Disclosed by LIDO<\/strong><\/p>\n<\/div>\n\n

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